24 HOUR TRACKED DELIVERY
Shipping & Returns
Shipping Info
We do our best to ensure that all orders placed before 3pm Monday-Friday are dispatched within 48 hours, however, if for any reason this is not possible you will be contacted by a member of our team.
We try to reuse any packaging we have from various companies and from our own deliveries to help preserve our planet! - some items may arrive in packaging with different branding for this reason
Orders placed on a Saturday and Sunday or public holiday will usually be dispatched on the next working day.
Shipping Policy
We always try to ensure we keep shipping costs to a minimum, due to the nature of our products orders have a tendency to be on the heavier side. We will endeavour to update our shipping options and expand where we can to provide a more suited shopping experience whilst keeping costs as low as we can.
Return & Exchange Policy
Although every care and precaution is taken during our packaging process to ensure your items arrive to you in perfect condition crystals can be extremely fragile. If your crystals or any part of your order, unfortunately, arrives broken or damaged from the shipping process don't hesitate to get in touch with us within 5 days of delivery for us to resolve the situation.